"I have created a Report Definition for my use only, saved under 'My Files' in IFP. Once I close IFP and login again, this file has disappeared. I notice the same happens for other file types (Item Favourites, Packages etc.)".
This is a known issue when running under certain Citrix configurations. These files are saved in the Windows User Profile, but unfortunately Citrix is clearing this User Profile when you log off.
A workaround was implemented in IFP 3.1.2. If you wish to create items under My Files, you should make the following change:
- From IFP Home, select Settings > Personal Settings.
- Select Store My Files in a Custom Location. Choose a suitable network path that is only accessible by you. This may be known as your "home drive".
- Click OK to make the change.