How to Reset Another User's Password

This topic is for those using IFP 3.3.9 and earlier. Those using IFP 3.4.0 or later should see Resetting another User's Password.

Standard Edition: You must be a member of the Administrators Role to do this.
Enterprise Edition: You must have the Allow Manage Users Group Policy rule enabled to do this.

 If another user has forgotten their password, you can reset it for them as follows:

1. From IFP Home, select Databases/Files > Database Manager.
2. Standard Edition: Select Users under Security in the left navigation. 
   Enterprise Edition: Select the Organisational Unit (OU) under Security in the left navigation. 
3. Double-click the relevant user account to open the User Account Details dialog.
   
4. Click Set Password and set a temporary password for that user (usually password1).
5. Make sure the Account is Disabled field is unchecked.  This will be checked if the user entered a wrong password too many times i.e. had locked their account.
6. The user will be prompted to change their password at next login.