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  1. IFP Help Centre
  2. Using IFP
  3. Known Issues

Known Issues

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Known support issues and their solutions (where possible!)

  • Refreshing report stuck after session expiry
  • Export to Excel fails with certain Regional Settings
  • Report Headers are too Long
  • Unable to import from older format .xls Excel files
  • Major System and Database Issues
  • Database in Recovery Mode
  • Importing ASP only without setting Datatype imports as Units
  • Editor using Report Definition ignores subsequent datatypes
  • Project not opening after build completes
  • Cannot Enter a Value in Forecast Editor as ASP for Item is Zero
  • IFP Configuration Settings Have Been Reset
  • Cannot Connect to IFP System Directory [IFP Startup Error]
  • Excel Print Preview is not available when Exporting a Report from IFP
  • Spurious Small Values in Data Files
  • Reporting Options Page Error in Reports Wizard
  • System Warnings on IFP Startup
  • Favourites disappear from IFP Home on next IFP login
  • Files created under "My Files" disappear on next IFP login
  • Database is missing from Database Access tab for an OU
  • Database Import Fails when Restoring Backup
  • IFP Normal User cannot Import into Data Files
  • Reporting Error: Data File Access Permissions
  • System Database Connection Failed [IFP Startup Error]
  • Windows Event Log Access Denied on IFP Startup
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