Known Issues
Known support issues and their solutions (where possible!)
- Refreshing report stuck after session expiry
- Export to Excel fails with certain Regional Settings
- Report Headers are too Long
- Unable to import from older format .xls Excel files
- Major System and Database Issues
- Database in Recovery Mode
- Importing ASP only without setting Datatype imports as Units
- Editor using Report Definition ignores subsequent datatypes
- Project not opening after build completes
- Cannot Enter a Value in Forecast Editor as ASP for Item is Zero
- IFP Configuration Settings Have Been Reset
- Cannot Connect to IFP System Directory [IFP Startup Error]
- Excel Print Preview is not available when Exporting a Report from IFP
- Spurious Small Values in Data Files
- Reporting Options Page Error in Reports Wizard
- System Warnings on IFP Startup
- Favourites disappear from IFP Home on next IFP login
- Files created under "My Files" disappear on next IFP login
- Database is missing from Database Access tab for an OU
- Database Import Fails when Restoring Backup
- IFP Normal User cannot Import into Data Files
- Reporting Error: Data File Access Permissions
- System Database Connection Failed [IFP Startup Error]
- Windows Event Log Access Denied on IFP Startup